FAQs

You can navigate through Katch using App Bar, which you can find at the bottom of your screen. Or you can use the Main Menu, where you can see the title of each feature and Settings. Main Menu you can find just by clicking the hamburger button (3 lines) in the bottom left corner of the App Bar.

In the App Bar you can find buttons (left to the right):

• Main Menu
• My Videos Page
• User Profiles
• Katch Events
• My Messages

Katch wants only real people in the dating network. So by asking everyone to do a short Intro Video eliminates fake profiles, people uploading their very old photos ago or using picture filters, etc. 

By asking people to perform video profiles means it becomes easier for the viewer to understand who they are engaging with within the dating network.

If you don’t remember you Login username or password, just can go to the main Login Page and press the button “Forgot your login details?”. 

Or you can just email our Support Team, which will help you with any problem you have 24/7 : support@ikatch.com

If you need to change your password, you can:

• Open the Main Menu (bottom left corner button). 
• There you can find and press Settings, and then press “Settings : All about your account”. 
• At the new page at the bottom you can find “Change your password”.

If you changed your mind and want to take a break from the love searching, you can Delete your account inside the app.

• Open the Main Menu (bottom left corner button).
• There you can find and press Settings, and then press “Settings : All about your account”.
• At the new page you can scroll down till the bottom to find the button “Delete Account”.

Your profile photo is chosen from thumbnail images made from your Main Video.

If you would like to change it, you can press the Main Menu button (bottom left corner) and press on your current photo. 

There will be a Page with thumbnails to choose from. Choose the best one!

At the bottom of the app you can see the App Bar. There you can find the camera icon (second from left). This button will direct you to Your Videos Page. 

At this page you can see all your videos. The Main Video is marked with the star in the corner.

• To Rewrite any of your videos just press on it and then press the button Record in the center.

• To make another video as the main one, just press on it and then press the button Star.

Katch Events simulate a bar style environment. 

Inside each event there can be a broadcaster and MC which could be a comedian, DJ or musician.  Like in a bar these entertainers are there to create distraction and add fun to the event. 

• All attendees can chat with each others in the Main Chat Box, while they wait for their next Video Date.

• Throughout the event You can enable or disable Mingling Mode. You can do it by pressing the button in the bottom right corner.

If you have any problems/issues or any suggestions please contact Katch Support Team 24/7:

1. by creating Your Request Ticket on our web page: 

http://support.ikatch.com/contact

1. Or by sending us email to : support@ikatch.com.

At the Katch Event you can meet a lot of other singles. Our Mingling Mode occurs in a 2 mins rotation, so it counts down 2 mins to each video call. Each video call also lasts 2 mins.

You will be presented every time to the new singles. So the number of people you can meet depends on how long the event is on for.

You can navigate through Katch using App Bar, which you can find at the bottom of your screen. Or you can use the Main Menu, where you can see the title of each feature and Settings. Main Menu you can find just by clicking the hamburger button (3 lines) in the bottom left corner of the App Bar.

In the App Bar you can find buttons (left to the right):

• Main Menu
• My Videos Page
• User Profiles
• Katch Events
• My Messages

Katch wants only real people in the dating network. So by asking everyone to do a short Intro Video eliminates fake profiles, people uploading their very old photos ago or using picture filters, etc. 

By asking people to perform video profiles means it becomes easier for the viewer to understand who they are engaging with within the dating network.

If you don’t remember you Login username or password, just can go to the main Login Page and press the button “Forgot your login details?”. 

Or you can just email our Support Team, which will help you with any problem you have 24/7 : support@ikatch.com